April 18, 2016
Restaurant owners & managers can reduce their alcohol liability risk through a comprehensive approach on all aspects of alcohol compliance; policy, training and monitoring.
Be specific in your written policies and include them in all employee handbooks.
Example: instead of writing “ID everyone who appears to be under 40” – a better policy would be “ID any patron who is under 40.” The language...
March 10, 2016
OpenTable, an online restaurant reservation and review service, recently announced results from its annual restaurant survey. The results are based on an analysis of more than 275,000 reviews of approximately 1,600 restaurants across the country – all submitted by verified OpenTable diners.
The award winners span seven provinces, but the majority can be found in Ontario (41 restaurants), British Columbia (20), Alberta (19), and Quebec (17...
February 01, 2016
Cyber criminals target businesses that have high volume of credit and debit card transactions, as well as a system that is easily penetrable, such as a point-of-sale system or remote-access desktop service. Restaurants (and especially franchise units) fit this description and therefore may be particularly vulnerable to cyber-attacks.The potential costs of a security breach may be significant for restaurant owners and operators. Unlike consumers...
January 14, 2016
Dine Out Vancouver: January 14th to February 13th, 2016
Dine Out Vancouver is Canada’s largest annual food and drink festival. During a four week period, customers can enjoy a variety of set 3 course meals from hundreds participating restaurants at a discounted price. The event provides incentive and encourages customers to go out and try new restaurants around town.
If you’ve taken part in Dine Out Vancouver in the past, than you...
December 09, 2015
As of November 24, 2015 restaurants in B.C will no longer require a separate lounge area to serve customers alcohol with their meals.
Prior to this announcement made by John Yap, parliamentary secretary for the liquor reform, restaurants with a “food-primary” liquor license were required to have a physically separated area for patrons who only ordered alcohol and no food. Now those customers can choose to sit anywhere to enjoy their...
November 16, 2015
Over the recent years, there has been an increasing amount of restaurant owners/employers who find themselves being involved in lengthy and costly litigations involving employees. With this being said; periodic reviews for compliance with employment law is essential.
Follow these 4 steps to help reduce the risk of litigation and ultimately save your restaurant business time, money & headaches
1. Conduct a...